Contact information

Contact Information & Order Support

Alkaline N’ Me
Houston, Texas

📧 Email: cs@alkalinenme.com
📞 Phone: 1-346-768-8689
💬 Live Chat: Available through Shopify Inbox on our website

Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday: Event & Market Hours Vary
Sunday: Closed

Order Tracking Support
Once your order has shipped, a tracking number will automatically be sent to the email address provided at checkout. Please allow 24–48 hours for tracking updates to appear.

For order inquiries, shipping claims, local delivery questions, product support, or vendor event questions, please contact us with your order number and a brief description of your inquiry. We typically respond within 1–2 business days.

For urgent matters regarding damaged, leaking, broken, incorrect, or missing orders, please contact us within 48 hours of delivery.

Follow Us
Instagram: @alkaline_n_me
TikTok: @alkaline_n_me
Facebook: Alkaline N’ Me

Website
AlkalineNMe.com